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Delivery & Returns

delivery and returns page

Delivery & Returns

 

POSTING

I am a small UK based business. All my postage prices are for UK mainland only. For all other areas please message me for a quote first.

Unfortunately, at this time I am NOT able to accept INTERNATIONAL ORDERS. Please accept my apologies for this. Maybe in the future this will change.

Delivery

I aim to post all items out within 3 working days. I use Royal mail for smaller parcels and My Hermes for larger parcels above 2kg in weight. All items include signed for delivery.

Returns

If for any reason you are not happy with your purchase you have 28 days from the time of purchase to return the item. All items must be returned unused and in the original packaging. If you are returning because you have changed yor mind that you no longer want this item or it wasn’t what you were expecting then the return postal costs will be at your expense.

However, if the item is damaged in any way please notify me within 2 working days of receipt of the item and I will send you a return address label and I will refund you promptly upon receipt of return.

I am a small independent business and rely highly on reviews. Please do not leave a negative review without trying to contact me to resolve an issue first. I am here to help in any way. I can be contacted by email, through the contact form, facebook – whichever you prefer but please communicate. Many thanks in advance.

Contact

PAYMENT METHODS

WP_MAESTRO

WP_VISA_DELTA_JCBpaypalmastercard

worldpay

 

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